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Refund Policy

Provision IT Serve give high value and regard to customer satisfaction. Hence, if for some reason you are not satisfied with our services, then we shall refund your money in full in the first 30 days of your purchase, no questions asked!

Please give a call at 1-855-378-2072 and have a word with our support staff or write an email to us at support@provisionitserve.com

We would also want your valuable feedback to improve our services, in case you wish to share your experience, please write to us at feedback@provisionitserve.com

In case your purchase is beyond 30 days and if there are one or more issues resolved within first 30 days, the fees for the activation will not be refundable.

However, notwithstanding this Provision IT Serve may, at its sole discretion and on a case by case basis, agree to process a partial refund of the activation fees which would be after deducting charges for servicing the customer on per incident basis. Refund amount shall be directly credited to the credit card, the details of which are registered with Provision IT Serve. On the specific request of the customer Provision IT Serve may process the refund in some other account subject to submission of such documents/information as may be asked by Provision IT Serve for the said purpose.